All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org with details. After receiving our emailed authorisation, place the item securely in its original packaging, and mail your return to the following address:
Tremarl Ind. Est
Llandudno Junction, LL31 9PL
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at email@example.com to arrange a refund or exchange.
If you have any questions concerning delivery or our return policy, please contact us at: firstname.lastname@example.org